Try entering the password five more times.Insert the drive into the computer again.Disconnect the drive from the computer.Safe Eject the drive from the computer.Disconnect the drive from the computer and retry the password attempts.Once the process begins, ALL THE DATA ON THE DRIVE WILL BE LOST!įollow the steps to resolve an invalid or forgotten password on a WD My Passport or My Book External Drive.Įntering the incorrect password will result in a Invalid password message.Įxceeding the maximum of 5 password attempts will result in a 5 Incorrect Attempts message.
The WD Security password protection is a 256-bit AES encryption.
